Terms & Conditions

1. Acceptance of These Terms

By using the website, submitting an enquiry, accepting a quotation, making a payment or joining a training programme, you agree to the terms that apply to that activity. If you act for a company or another person, you confirm that you have authority to act for them.

If you do not agree, do not place an order or use a paid service. Mandatory rights available under applicable consumer or other law are not removed by these Terms.

2. Information on This Website

Website content gives general information about our services, capabilities, training and contact options. It is not a binding quotation, legal advice, financial advice, investment advice or a promise of a particular result. Service details, prices, timelines, technologies and availability may change.

3. Services Covered

These Terms may apply to:

• website design, web development and ecommerce development;
• mobile apps, custom software, portals, dashboards and integrations;
• digital marketing, SEO, content, social media, paid advertising and analytics;
• AI, automation, blockchain, Web3, smart contracts and MLM software;
• hosting, maintenance, support and consultation when included in writing; and
• professional courses, practical training, internships and placement assistance.

4. Quotations, Orders and Project Documents

An enquiry or discussion does not create a paid engagement. A project normally begins after the relevant quotation, proposal, statement of work or agreement is accepted and the required advance is received. Training begins according to the admission confirmation and selected batch schedule.

If documents conflict, the following order normally applies:

1. A signed service agreement, statement of work or admission form.
2. The latest accepted quotation, proposal or written change approval.
3. These website Terms & Conditions.

5. Project Scope and Change Requests

The accepted written scope defines the included pages, features, platforms, deliverables, revisions, support and handover items. Anything not clearly included is outside the original scope.

A request that changes design direction, functionality, integrations, content volume, delivery method or approved work may be treated as a change request. We will explain the likely effect on price and timeline before starting material extra work. A change should be approved in writing.

6. Client Responsibilities

You agree to:

• provide accurate requirements, content, approvals, access and feedback on time;
• make payments according to the agreed schedule;
• keep copies of important business data and provide safe test data where possible;
• confirm that you have permission to use all names, logos, text, images, databases, software and other material you supply;
• review facts, prices, legal claims, policies and regulated-business information before publication;
• use delivered systems lawfully and maintain suitable internal controls, passwords and user permissions; and
• avoid asking us to create, publish or promote unlawful, deceptive, infringing or harmful material.

7. Timelines and Client Delays

Quoted timelines are estimates based on the known scope and timely cooperation. A timeline may change because of delayed content, access, payment, feedback or approval; a new request; third-party review; platform restrictions; technical dependency; force majeure; or another matter outside reasonable control.

If a project is inactive because we are waiting for the client, it may be paused and moved to the next available production slot. Restarting work may require a revised timeline and, where the scope or cost has changed, written approval of an updated quotation.

8. Fees, Taxes and Payments

• Fees, milestones, taxes and payment dates are stated in the applicable quotation, invoice, admission form or agreement.
• Once work on a custom project has started, the advance is non-refundable, except where applicable law requires otherwise or Solutions1313 cancels the service without providing an agreed alternative.
• Payments for completed milestones or work already performed are non-refundable.
• Third-party costs, advertising spend, licences, domains, hosting, payment-gateway fees and similar charges are separate unless expressly included.
• Late or missed payments may pause work, support, access, launch or handover. The delivery schedule may be reset according to team availability.
• Bank, currency-conversion, tax-deduction or payment-provider requirements remain the responsibility of the party to whom they apply.

9. Review, Testing and Acceptance

You should review demos and test delivered work within the review period stated in the project document. Report a reproducible defect with clear details, screenshots or steps. A defect means the agreed feature does not materially work as described. A new idea, changed preference or extra feature is not a defect.

Written approval, production launch or active business use may be treated as acceptance of the delivered stage. Silence does not create unlimited free support. If feedback is delayed, the project may be paused under Section 7.

10. Intellectual Property and Handover

Ownership and handover depend on the accepted project document. After full payment, the client receives the rights and deliverables expressly included in writing. Source code, editable design files, credentials, documentation or transfer assistance are included only when the written scope says so.

Solutions1313 and its licensors keep ownership of pre-existing know-how, internal tools, reusable methods, frameworks, templates, generic modules and materials that were not created exclusively for the client. Open-source software, stock assets, fonts, plugins, APIs and other third-party items remain subject to their own licences.

The client gives us a limited permission to use supplied material only as needed to perform the agreed work. We will not intentionally publish confidential work in a public portfolio without permission or another clear written right.

11. Domains, Hosting and Third-Party Services

Domains, hosting, cloud services, payment gateways, app stores, advertising platforms, plugins, APIs, messaging tools and social platforms are operated by third parties. Their availability, pricing, review decisions, policies and technical changes are outside our direct control.

Unless agreed otherwise, the client should own or control important business accounts and keep recovery information current. We are not responsible for a third party suspending, rejecting, limiting or changing a service, although we may assist under an agreed support scope.

12. Maintenance, Support and Security

A one-time project does not include permanent maintenance, monitoring, updates, backups or security support. Free post-delivery support, if any, is limited to the period and items stated in the accepted scope. Ongoing maintenance is provided only under an active maintenance, hosting or support plan.

After handover or expiry of included support, the client is responsible for renewals, updates, backups, user access, content, legal compliance and security unless a separate written plan assigns those tasks to Solutions1313.

13. Digital Marketing, SEO and Advertising

We use professional methods and reasonable care, but search rankings, traffic, leads, sales, cost per lead, return on advertising spend, account approval and platform availability cannot be guaranteed. Results depend on competition, budget, offer, website, sales follow-up, market conditions, platform decisions and algorithm changes.

Advertising spend is normally paid separately to the platform. The client remains responsible for the truth, legality and evidence behind product, service, pricing, performance and promotional claims. A platform may reject or suspend an advertisement or account even when reasonable compliance steps have been taken.

14. Software, AI, Blockchain, Crypto and MLM Projects

Technology development does not approve or certify the client’s business model. The client is responsible for obtaining legal, tax, financial, regulatory, data-protection and industry advice for the intended operation in every relevant country or state.

Solutions1313 does not promise investment returns, token value, exchange listing, member income, regulatory approval or commercial success. Smart contracts and blockchain transactions can be difficult or impossible to reverse. Testing and audits reduce risk but cannot prove that software will never contain an error, vulnerability or third-party failure.

15. Training Terms

15.1 Admission and course information

The admission form or confirmation identifies the selected programme, batch, fee and included benefits. Course outlines describe the planned curriculum, but tools, examples, trainers, class format or sequence may be updated to keep the programme practical or to deal with availability. A reasonable reschedule or equivalent replacement session is not a course cancellation.

15.2 Fees and refunds

Once the student’s selected batch has started, course fees already paid are non-refundable, except where applicable law requires otherwise or Solutions1313 cancels the programme without providing an agreed transfer or alternative. The Refund & Cancellation Policy and admission document provide additional details.

15.3 Attendance, work and certification

A student is responsible for attendance, practice, assignments, conduct, device access and meeting stated assessment or fee requirements. A certificate, internship, live-project access or other benefit may depend on completing the relevant requirements.

15.4 Placement assistance

Placement assistance means reasonable support such as career guidance, interview preparation, vacancy information or introductions where available. It is not a guarantee of a job, salary, interview, selection, promotion, freelance income or business result. Final decisions are made by the student, employer or client involved.

15.5 Live projects and confidentiality

Live-project or internship exposure is provided only where appropriate and within client permission, confidentiality, security and supervision limits. Students must not copy, publish, share or misuse client data, account access, campaign information or confidential material.

15.6 Students under 18

A student under 18 must have a parent or legal guardian approve the admission, payment and use of personal information where required. The guardian may be asked to sign or provide reasonable verification.

15.7 Course material and conduct

Course notes, recordings, templates, logins and materials are for the enrolled student’s personal learning unless written permission says otherwise. Unauthorised sharing, resale, copying, harassment, misuse of systems or serious disruption may result in restricted access or removal, subject to the admission terms and applicable law.

16. Confidentiality

Each party should protect confidential information received for a project, course or business discussion and use it only for the intended purpose. This does not cover information that is already public without breach, was lawfully known, was independently developed or must be disclosed by law.

17. Prohibited Use

You must not use our website, work or access to:

• break a law, court order, platform rule or third-party right;
• send malware, attack systems, bypass security or gain unauthorised access;
• copy or resell protected work without permission;
• impersonate another person or submit false or misleading information;
• run deceptive, fraudulent, abusive or harmful activity; or
• use student or client access to disclose confidential information.

18. Warranties and Disclaimers

We will provide agreed services with reasonable skill and care. Except for written commitments and rights that cannot lawfully be excluded, the website and general information are provided without additional guarantees. Technical systems may occasionally experience errors, maintenance, third-party downtime or security risks.

19. Limitation of Liability

To the maximum extent permitted by law, Solutions1313 will not be liable for indirect, special or consequential loss, lost profit, lost opportunity, loss caused by a third-party platform, or loss caused by client instructions, unlawful content, weak credentials, delayed approvals or unauthorised changes after handover.

Where liability can lawfully be limited, our total liability for a claim will not exceed the amount paid to Solutions1313 for the specific service that directly gave rise to the claim. Nothing in these Terms excludes liability or consumer rights that cannot be excluded under applicable law.

20. Responsibility for Client Material and Instructions

The client is responsible for claims arising from material, data, products, offers, business models or instructions supplied by the client that are unlawful, infringe another person’s rights or breach a third-party contract. To the extent permitted by law, the client will cooperate in resolving such a claim and cover reasonable direct losses caused by the client’s breach.

21. Suspension and Termination

We may pause or end access or work for non-payment, unlawful instructions, security risk, abusive conduct, repeated failure to cooperate or a serious breach of the applicable agreement. Before termination, we will normally provide reasonable notice where practical and lawful.

Termination does not cancel payment for work already completed, committed third-party costs or obligations intended to continue, including confidentiality, intellectual property, payment and reasonable liability provisions.

22. Events Outside Reasonable Control

Neither party is responsible for delay caused by events outside reasonable control, such as major internet or cloud failure, government action, natural disaster, widespread cyber incident, labour disruption, war, epidemic, power failure or third-party platform outage. The affected party should communicate and resume performance when reasonably possible.

23. Governing Law and Disputes

These Terms are governed by the laws of India. The parties should first try to resolve a concern through written discussion. Subject to mandatory consumer jurisdiction and any law that cannot be changed by contract, courts and competent forums at SAS Nagar (Mohali), Punjab will have jurisdiction.

24. Changes to These Terms

We may update these Terms when services, processes or laws change. The latest date will appear at the top. Changes do not rewrite an already accepted project agreement unless both parties agree or the law requires the change.